Let us know how it goes and share your findings. Make and Mode and the version of the firmware of the Brother printer?.Dot version of Adobe Reader installed? To identify refer to Adobe article Identify the product and its version for Acrobat and Reader DC.Connect the USB cable from the Brother machine to the computer. Turn off the Brother machine, wait 15 seconds and then turn the machine back on. Disconnect the USB cable from the Brother machine and computer. If the issue still persists, please share the following piece of information so that we can assist you in a better manner: Delete any pending print jobs from all installed printers. Also, the updates of the Operating system installed. Make sure that you have the latest firmware/driver of the Brother printer installed. Note: Turning off Protected mode is only for testing purpose, please turn it on back. Please refer and try the troubleshooting steps from the following Adobe article Troubleshoot PDF printing in Acrobat and Readerįor testing purpose, turn off the Protected Mode in Adobe Reader and try printing from the printer, navigate to Edit>Preferences>Security(Enhanced)>Uncheck "Enable Protected mode at startup", Protected View Off We apologize for the inconvenience caused, as per the description above, you are not able to print any PDF file from the Brother printer, Is that correct?
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